PENGARUH BEBAN KERJA DAN KOMPETENSI TERHADAP KINERJA PERAWAT DI RUMAH SAKIT BALIMÉD KARANGASEM MELALUI SEMANGAT KERJA SEBAGAI VARIABEL INTERVENING
The Effect of Workload and Competence on The Performance of Nurses at Baliméd Karangasem Hospital Through Work Motivation as an Intervening Variable
DOI:
https://doi.org/10.59896/gara.v19i3.324Keywords:
workload, competence, nurse performance, work spiritAbstract
Hospitals are an integral part of the healthcare system, providing comprehensive services that encompass curative, preventive, and rehabilitative aspects for the community. This study was conducted at BaliMéd Karangasem Hospital with the aim of analyzing the influence of workload and competence on nurses' performance, both directly and indirectly through work motivation as an intervening variable. The approach used was quantitative descriptive, with data collection methods including documentation, interviews, and the distribution of questionnaires. The analysis technique employed was path analysis to identify direct and indirect relationships between variables. The study focused on four main variables: workload, competence, work motivation, and nursing performance. The analysis results indicate that workload has a positive influence on nursing performance through work motivation as an intervening variable. Similarly, competence has a positive influence on nursing performance both directly and through work motivation. These findings confirm that work motivation plays a crucial role in amplifying the impact of workload and competence on nursing performance. Based on the research findings, the management of BaliMéd Karangasem Hospital is advised to balance workloads to prevent them from becoming excessive, enhance nurses' competencies through training that includes both hard and soft skills, and foster high work motivation through motivation and reinforcement of work commitment
References
Angkasa, F., Lewaherilla, N., & Leuhery, F. (2024). Analisis Pengaruh Kompetensi, Pelatihan dan Pengembangan Karir Terhadap Kinerja Pegawai ASN Dinas Perhubungan Kota Ambon. Journal of Economic, Bussines and Accounting (COSTING), 7(4), 8522–8529. https://doi.org/10.31539/costing.v7i4.10591
Baharuddin, K., Ekowatiningsih, D., Mustafa, M., et al. (2024). GAMBARAN PENGETAHUAN PERAWAT TERHADAP PENERAPAN PATIENT SAFETY DI IGD RSUD LABUANG BAJI: Overview of Nurses’ Knowledge of the Application of Patient Safety in the IGD of Labuang Baji Hospital. Jurnal Media Keperawatan: Politeknik Kesehatan Makassar, 15(2), 222–229.
Crisnandi, A. A., & Chaerudin. (2024). Pengaruh Beban Kerja dan Stres Kerja Terhadap Kinerja Pada Karyawan PT Concord Industry. Jurnal Ilmiah Wahana Pendidikan, 10(7), 77–85. https://doi.org/10.5281/zenodo.10963329
Dahmayanti, A., & Mapparenta, B. S. (2024). Analisis Pengaruh Beban Kerja, Disiplin Kerja Dan Kompetensi SDM Terhadap Kinerja Pegawai Di Sekolah Tinggi Ilmu Islam Dan Bahasa Arab (STIBA) Makassar. Journal of Management & Business, 7(1), 589–603.
Fadhilah, N., & Rimadias, S. (2023). Peningkatan Kinerja Karyawan Berdasarkan Beban Kerja, Stres Kerja Dan Disiplin Kerja. Jurnal of Accounting, Management, And Islamic Economics, 1(01), 221–236. www.ojk.go.id
Kane, R. L., Shamliyan, T. A., Mueller, C., Duval, S., & Wilt, T. J. (2007). The Association of Registered Nurse Staffing Levels and Patient Outcomes. Medical Care, 45(12), 1195–1204. https://doi.org/10.1097/MLR.0b013e3181468ca3
Karmila, L., & Ramadani, J. F. (2025). Pengaruh Kompetensi Dan Motivasi Kerja Terhadap Kinerja Pegawai Pada Pengurus Palang Merah Indonesia Kabupaten Lebak Banten. Jurnal KONSISTEN, 2(1), 146–157.
Mila Vernia, D., & Sandiar, L. (2020). Peranan Kompetensi Kerja Terhadap Kepuasan Kerja Dan Kinerja. Jurnal Ilmiah Wahana Pendidikan, 6(2), 91–99. https://doi.org/10.5281/zenodo.3737979
Ndraha, stuti lusia ndari, Zai, Y., & Alamsyah, B. (2024). Pengaruh Beban Kerja Dan Kompensasi Terhadap Kinerja Karyawan Melalui Semangat Kerja Pada CV Surya Pratama Indonesia Jurnal dunia pendidikan Volume 4 Nomor 3 Maret 2024. Jurnal Dunia Pendidikan, 4(3), 42–46.
Novemaril, N., Hendriani, S., & Efni, Y. (2019). Pengaruh Beban Kerja Dan Mutasi Terhadap Semangat Kerja Dengan Kompetensi Sebagai Variabel Intervening Pada Ditreskrimum Polda Riau. Jurnal Psikologi, 15(1), 43. https://doi.org/10.24014/jp.v15i1.4609
Rizany, I., Hariyati, R. T. S., & Afiyanti, E. (2020). Penjadwalan Dinas terhadap Kepuasan Perawat di Rumah Sakit Y Jakarta. Dunia Keperawatan: Jurnal Keperawatan Dan Kesehatan, 8(2), 320. https://doi.org/10.20527/dk.v8i2.8875
Sari, M., Ridwan, S., & Sukmayana, D. (2024). Pengaruh Kompetensi, Motivasi dan Komitmen terhadap Kinerja Perawat (Studi pada RS. Paru Dr. H. A. Rotinsulu Kota Bandung). Jurnal Siber Multi Disiplin, 2(3), 206–213. https://doi.org/10.38035/jsmd.v2i3.291
Septiana, P., Surya, A., Desmon, Y. H., & Yulistina. (2024). Pengaruh Beban Kerja, Pengembangan Karir, dan Kompetensi terhadap Kinerja Pegawai pada PT Kereta Api Indonesia Divre IV Tanjung Karang. Journal of Economic, Business and Accounting, 7(6), 688–695. https://journal.unesa.ac.id/index.php/jim/article/download/16109/8451
Sihombing, P. L. T., & Batoebara, M. U. (2022). Strategi Peningkatan Kinerja Dalam Pencapaian Tujuan. Jurnal Publik Reform UNDHAR MEDAN, 6, 1–16.
Widjaja, G. (2025). Peran Standar Prosedur Operasional (SPO) Dalam Menjamin Mutu Dan Keselamatan Praktik Kesehatan Di Rumah Sakit. JK: Jurnal Kesehatan, 3(1), 70–82.
Widodo, P. S., & Sembiring, E. C. (2024). Analisis Pengaruh Kompetensi, Beban Kerja Dan Sistem Kompensasi Terhadap Kinerja Perawat Rawat Inap Di RS MMC. COSTING: Journal of Economic, Business and Accounting, 7(6), 6093–6105.
Wijaya, M. M., Ika, M., Septy, S., & Umamy, H. (2025). Pengaruh Pengembangan Karir , Semangat Kerja , Dan Penilaian Prestasi Terhadap Kinerja Aparatur Desa Di Desa Pontang Kecamatan Ambulu Kabupaten Jember. Jurnal Manajemen, Akuntansi, Ekonomi, 4(1), 191–197.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 I Desak Kadek Erna Susanthi, Luh Komang Candra Dewi, Herindiyah Kartika Yuni
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
