PENGARUH BUDAYA ORGANISASI DAN KOMITMEN ORGANISASI TERHADAP KINERJA PEGAWAI MELALUI ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) SEBAGAI VARIABEL INTERVENING (STUDI PADA KANTOR BADAN PENGELOLA KEUANGAN DAN ASET DAERAH KABUPATEN KARANGASEM)
The Influence of Organizational Culture and Organizational Commitment on Employee Performance Through Organizational Citizenship Behavior (OCB) As an Intervening Variable (A Study at The Office of The Regional Financial and Asset Management Agency of Karangasem Regency)
DOI:
https://doi.org/10.59896/gara.v19i3.366Keywords:
organizational culture, commitment, OCB, performanceAbstract
This study aims to analyze the influence of organizational culture and organizational commitment on employee performance through Organizational Citizenship Behavior (OCB) as an intervening variable (A Study at the Regional Financial and Asset Management Agency/BPKAD Office of Karangasem Regency). The population in this study consists of all employees at BPKAD Karangasem, totaling 81 individuals. The sampling technique used is a census or saturated sampling method. The analytical methods employed include validity testing, reliability testing, classical assumption tests, and path analysis. The results of the analysis indicate that: (1) organizational culture has a positive influence on Organizational Citizenship Behavior (OCB); (2) organizational commitment has a positive influence on OCB; (3) organizational culture positively affects employee performance; (4) organizational commitment positively affects employee performance; (5) OCB positively affects employee performance; (6) OCB serves as an intervening variable in the influence of organizational culture on employee performance; and (7) OCB also acts as an intervening variable in the influence of organizational commitment on employee performance at BPKAD Karangasem. Based on these findings, it is recommended that the leadership of BPKAD Karangasem enhance organizational culture, strengthen organizational commitment, improve OCB, and further develop employee performance.
References
Afandi, P. (2018). Manajemen Sumber Daya Manusia: Teori, Konsep dan Indikator. Zanafa Pub
Alharbi, A. (2018). The Impact of Organizational Culture on Organizational Citizenship Behavior in the Saudi Public Sector. International Journal of Public Administration, 41(10), 865-873.
Alshammari, M. (2018). The Impact of Organizational Commitment on Organizational Citizenship Behavior and Job Performance in the Saudi Public Sector. International Journal of Public Administration. 41(5): 431-441.
Apriani, dkk. (2023). Pengaruh Budaya, Komitmen Organisasi dan Organizational Citizenship Behavior Terhadap Kinerja Karyawan. Journal of Trends Economics and Accounting Research. 3(4): 365-371. Doi 10.47065/jtear.v3i4.657
Asmara, Bobi. (2024). Pengaruh POS dan Budaya Organisasi Terhadap OCB Dengan Komitmen Organisasi Sebagai Variabel Intervening. Jurnal Ganec Swara. 18 (3): 1617-1622. DOI: https://doi.org/10.35327/gara.v18i3.1026
Bani-Melhem, S., Mardini, G., & Obeid, M. (2018). The Influence of Organizational Culture on Organizational Citizenship Behavior and Employee Performance: A Study of the Jordanian Public Sector. International Journal of Public Administration. 41(12): 1020-1030
Bhatnagar, J. (2018). Influence of Organizational Commitment on Employee Performance: A Study of Indian Organizations. International Journal of Human Resource Management. 29(4). 670-691
Demir, M., Fındıklı, M., & Sönmez, A. (2018). The Role of Organizational Citizenship Behavior in the Relationship Between Organizational Commitment and Employee Performance. Journal of Management Development. 37(4): 303-312
Jha, S., & Kumar, A. (2018). The Impact of Organizational Culture on Employee Performance: A Study of Selected Organizations in India. Journal of Management Development. 37(2): 220-229.
Kaswan. (2017). Pengembangan Sumber Daya Manusia. Jakarta: PT Bumi Aksara
Mangkunegara, (2019). Manajemen Sumber Daya Manusia. Remaja Rosdakarya. Bandung
Maulani; Widiartanto; R. S. Dewi. (2015). Pengaruh Budaya Organisasi Dan Komitmen Organisasi Terhadap Kinerja Karyawan Melalui Organizational Citizenship Behavior (OCB) sebagai Variabel Intervening (Studi Kasus pada Karyawan PT Masscom Graphy Semarang). 4(3): 224-235. https://doi.org/10.14710/jiab.2015.8892
Nurvitasari, E., Widiarini, R. and Ramadhanintyas, K. N. (2020).Hubungan Obesitas dan Stres dengan Kejadian Hipertensi pada Pra Lansia di Desa Pojoksari Kecamatan Sukomoro Kabupaten Magetan. Jurnal Kesehatan Masyarakat Khatulistiwa. 7(4): 158–166. http://dx.doi.org/10.29406/jkmk.v7i4.2200
Podsakoff, P. M., Whiting, S. W., & Podsakoff, N. P. (2018). Organizational Citizenship Behavior: A Critical Review of the Literature and Suggestions for Future Research. Annual Review of Organizational Psychology and Organizational Behavior.2(5): 39-68.
Poon, J. M. L. (2018). The Impact of Organizational Commitment on Job Performance: A Study of Hong Kong Employees. Journal of Managerial Psychology. 33(3): 239-253
Qomusuddin dan Nurhayaty. (2022). Pengaruh Budaya Organisasi, Komitemen Organisasi Terhadap Kinerja Operator dengan Organizational Citizenship Behavior(OCB) Sebagai Variabel Intervening. Jurnal Media Teknologi. 9(1): 49-58. https://doi.org/10.25157/jmt.v9i1.2782
Shah, S. Z. A., Khan, M. A., & Yousaf, S. (2018). The Role of Organizational Culture in Enhancing Organizational Citizenship Behavior: A Study of the Banking Sector in Pakistan. International Journal of Bank Marketing. 36(4): 715-730.
Sitio. (2021). Pengaruh Komitmen Organisasi Dan Budaya Organisasi Terhadap Kinerja Karyawan Dengan Organizational Citizenship Behavior Sebagai Variabel Intervening Pada PT. Emerio Indonesia. Jurnal Ilmiah M-Progress. 11(1). https://doi.org/10.35968/m-pu.v11i1.599
Zhao, H., Wayne, S. J., & McCullough, J. (2018). The Impact of Organizational Citizenship Behavior on Employee Performance: A Mediating Role of Psychological Capital. Journal of Managerial Psychology. 33(6): 409-421.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 I Wayan Tunggal Sutasna, I Putu Santika, Ni Wayan Mekarini

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.