Analisis Self-Efficacy Dan Employee Engagement Terhadap Kinerja Pegawai KPPBC Tipe Madya Ngurah Rai Bali

Analysis of Self-Efficacy, Employee Engagement, and Employee Performance at KPPBC Ngurah Rai

Abstract

Employee performance is a crucial factor in supporting the achievement of organizational goals and can be enhanced through factors such as self-efficacy and employee engagement. This study aims to analyze the influence of self-efficacy and employee engagement on employee performance at the Ngurah Rai Medium Customs and Excise Office (KPPBC Tipe Madya Pabean Ngurah Rai). This research employed a quantitative approach with a causal associative research design. The population consisted of 292 employees, while the sample included 105 respondents selected using the Slovin formula with a 10% margin of error. Data were collected through questionnaires and documentation and analyzed using validity and reliability tests, classical assumption tests, multiple linear regression analysis, t-test, F-test, and the coefficient of determination with the assistance of IBM SPSS Statistics Version 25. The results indicate that self-efficacy and employee engagement have a positive and significant effect on employee performance, both partially and simultaneously. Furthermore, the Adjusted R Square value of 0.603 indicates that 60.3% of the variation in employee performance is explained by self-efficacy and employee engagement, while the remaining 39.7% is influenced by other factors outside the scope of this study.